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iConvergent™ Contact Manager
Coalesce has developed a sophisticated web-based contact manager that puts everyone in touch with the sales cycle, real-time, all-the-time. The entire sales process, from lead generation, development, education, relationship building, qualification and final close, can be followed. On-line analysis can show the success of the process over any time period and this can be downloaded to Excel for further analysis display.
Key Features of iConvergent include:
- Sales representatives and managers are able to view all sales contact information in real time from anywhere in the world.
- No client software is needed other than a standard web browser.
- Sales representatives can update contacts and add/move contacts as needed.
- Each sales database is customized to hold whatever data you require.
- Each contact is linked to PubMed, Google Scholar, Google, Scirus, and CRISP search engines.
- All users can create vCalendar compliant appointments linked to iConvergent in their personal contact manager.
- A full suite of real-time sales and marketing statistics are available via any standard web browser.
iConvergent is particularly successful when large events such as seminars generate a large number of leads that have to be processed quickly. An optional subscription link to LABS™ Database enables new technologies to capitalize on emerging applications extremely quickly, unlike the usual lead development procedures.
For example, let's say one of your regional managers notices that one of their sales representatives is doing exceptionally well selling to researches doing medicinal chemistry. The regional manager performs a quick search on iConvergent's meta search program, yielding 632 medicinal chemistry decision makers in the industrial pharmaceutical field in the regional manager's territory. The regional manager then calls for an email campaign, followed by follow-up telephone calls to the medical chemistry prospects. The result is an instant sales increase by having the ability to immediately target high return prospects.