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Telesales
The strength of a teleselling program is that it works effectively in the scientific marketplace. Highly qualified and trained technical telemarketers are able to relate to scientists at a peer level when discussing Client's products and services. Technically qualified telemarketers are in a position to develop interest and turn 2-3 times more leads into sales and gather invaluable marketing information.
Coalesce telesales programs consist of inbound and outbound technical telemarketing, including order processing, stocking, shipping, and billing. Integrated Direct Marketing activities are part of teleselling programs, including fax, mail, e-mail, and website promotions.
Through continuous year-to-year telemarketing and telesales projects, Coalesce has established long-term marketing relationships with some of the world's leading scientific instrumentation and biotech robotics system manufacturers, including Applied Biosystems, Kodak and Varian.